Newsroom analysis

We used a fixed checklist at two demand periods. Observations were recorded at the time of the visit and verified against the terminal’s published facility information.

7.4Score out of 10

Test protocol

Two visits at different demand periods; seating, power, noise and departure information measured on a fixed checklist.

Verdict

A calm workspace with reliable basics, held back by uneven live rail information.

Primary source: Official terminal service directory